Privacy policy

Effective date: April 8, 2026

This privacy policy (“Policy”) applies to the website located at healhou.com and related online services that reference this Policy (collectively, the “Site”). The Site is operated for the benefit of Conect LLC, a Texas limited liability company doing business as heal Houston (“Conect LLC,” “we,” “us,” or “our”). This Policy is intended to protect Conect LLC’s legitimate interests in operating the Site lawfully and transparently, and to describe how we handle information in connection with the Site.

1. Information we collect

We may collect the following categories of information, depending on how you use the Site:

• Information you provide. For example, if you join a waitlist or contact us, we may collect your email address and any other details you choose to submit.
• Technical and usage data. Such as browser type, device type, general geographic region derived from IP address, pages viewed, and the date and time of visits. This may be collected through our hosting infrastructure, security tools, or similar technologies.

2. How we use information

Conect LLC uses information for purposes that may include:

• Operating, securing, and improving the Site;
• Responding to waitlist or contact requests and communicating with you about heal Houston;
• Complying with law, enforcing our rights, and protecting the safety and integrity of Conect LLC, our users, and the public;
• Aggregating or de-identifying information where appropriate.

3. Sharing of information

Conect LLC may share information with service providers that assist us in hosting, email delivery, security, or similar functions, subject to appropriate confidentiality and security obligations. We may also disclose information if required by law, legal process, or to protect the rights, property, or safety of Conect LLC, our patients or clients where applicable, or others. Conect LLC does not sell your personal information for monetary consideration as that term is commonly understood in applicable privacy laws.

4. Cookies and similar technologies

The Site may use cookies, local storage, or similar technologies as implemented from time to time. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

5. Data retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer period is required or permitted by law. Retention periods may vary depending on the nature of the data and legal obligations applicable to Conect LLC.

6. Security

Conect LLC maintains reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

7. Children’s privacy

The Site is not directed to children under 13, and Conect LLC does not knowingly collect personal information from children under 13 through the Site in a manner prohibited by applicable law. If you believe we have collected such information, please contact us so we can take appropriate steps.

8. Third-party sites

The Site may contain links to third-party websites or services. This Policy does not apply to those third parties. Conect LLC is not responsible for their privacy practices; you should review their policies before providing information.

9. Changes to this Policy

Conect LLC may update this Policy from time to time. The “Effective date” at the top will be revised when we do. Your continued use of the Site after changes become effective constitutes your acknowledgment of the updated Policy, to the extent permitted by law.

10. Contact

For questions about this Policy or Conect LLC’s handling of information in connection with the Site, contact us at info@healhou.com.